How should I deal with the Facebook app privacy policy URL in developers page?

I'm trying to import fb-login function and there are some features which need to be inspected by facebook such as job status, education, etc. And they're saying that they requires privacy policy URL. So, I made a facebook page, which I will use as a landing page for my app, and wrote down the Privacy Policy to the Note. After that, I copied the note's url and pasted it to the Privacy Policy URL box. I tried to save and proceed, but than error message comes up,

Facebook URL: Facebook URL cannot be crawled

So, my question is this: Is it unavailable to use facebook page to submit the privacy policy URL? This is my first time importing fb-login, so I just don't know what should I do and what shouldn't I do.

asked Jun 26, 2017 at 16:23 Chang Hyun Patrick Kim Chang Hyun Patrick Kim 721 1 1 gold badge 5 5 silver badges 3 3 bronze badges It need to be a link to your server. It can't be a Note on Facebooks server. Commented Jun 26, 2017 at 19:19

8 Answers 8

This should work ( Kind of a trick to fool FB ;) )

  1. Create a free privacy policy here.
  2. Upload your privacy policy (the one you just created) to your google drive account.
  3. Select the uploaded privacy policy file and click on Get Shareable link. Copy and paste the generated link into your facebook app's Privacy Policy URL input box and click on save changes.
answered Jan 7, 2018 at 5:44 9,936 4 4 gold badges 48 48 silver badges 60 60 bronze badges

still showing this "Your app must be available in every public store in order take your app Live. Make sure the ID 'package_name' is valid or remove the platform until the app is available."

Commented Jun 10, 2018 at 18:26

Maybe it used to be "free", but far from it now. Even for a VERY basic privacy policy you'll probably pay $35.

Commented Apr 30, 2019 at 0:12 GDPR wording +$24. As a Bussiness +$14. Commented May 20, 2019 at 18:10 This is not free at all! On the contrary, this is a severely expensive service! Commented Dec 3, 2020 at 23:47

It's free if you don't but the extra options. And they even host it for free, so you can just copy and paste the URL they give you into Facebook.

Commented Jul 15, 2021 at 18:31

This is likely the problem.

After that, I copied the note's url and pasted it to the Privacy Policy URL box. I tried to save and proceed, but than error message comes up, 'Facebook URL: Facebook URL cannot be crawled'

Instead of using a Facebook note, you're likely required to host that privacy policy yourself publicly. Given that Facebook can be a silo and hide pages whenever they like from the public web, you'd be well advised to move it to a site of yours.

This also seems to be Facebook's requirement:

Provide a publicly available and easily accessible privacy policy that explains what data you are collecting and how you will use that data.

You may use Account Information in accordance with your privacy policy and other Facebook policies. All other data may only be used outside your app after you have obtained explicit user consent.

Include your privacy policy URL in the App Dashboard.

Link to your privacy policy in any app marketplace that allows you to.

Comply with your privacy policy.

How can you do that?
There are a few options:

Hope this helps (p.s. I work for iubenda)